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20250529 - The High Cost of Bad Decisions

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Presenter/s: Lynn Gaudet B.A., LLB., RCIC

Date: 29 May 2025

Time: 11 am to 2:15 pm Pacific

Location: webinar

Type: webinar and recording

Price: $75.00

CPD approval:

  • LSBC 3 hours - 3 CPD hours approved. Video recording will expire on 31 December 2025. Attendance to this course will provide you with 45 minutes of ethics and professional responsibility component for your BC Law Society reporting.
  • Law Societies of Alberta, Manitoba, Newfoundland and Labrador, and the Barrister's Society of Nova Scotia
    • For members of these Law Societies, consider including this course as a CPD learning activity in your mandatory annual requirements.

This 5-part series focuses on the RCIC Code of Professional Conduct providing expert guidance for both experienced RCICs and those just starting out.   A very practical “how-to” approach is taken in each seminar to help RCICs properly fulfil all their professional duties to clients, as well as their duties to the College. All sessions will focus on common ethical pitfalls with examples, solutions and opportunities for participants to engage in resolving common issues for better practice management and preventing client complaints.

Session 5 - The High Cost of Bad Decisions

Many RCICs make errors inadvertently, perhaps through carelessness or lack of competence. Others, unfortunately, flaunt the rules intentionally. The cost of not following the rules, whether intentionally or not, is getting higher. More remedies are available to clients to make RCICs accountable for the quality of services they provide and to further encourage competent and ethical services. This session will survey the many client remedies for bad decisions, and the range of consequences for the RCIC of providing poor quality service, or dishonesty. It includes the new compensation fund coming to the College, and proposed new administrative penalties from government.

TOPICS TO BE COVERED

A)     Incompetence, poor service and unintentional errors:

  • Judicial review
  • Complaint to the College; remedies
  • Civil court claim for damages for negligence (E&O insurance coverage applicable)

B)     Misrep, dishonesty and intentional wrongdoing:

  • Judicial review
  • Civil lawsuit for damages (E&O not applicable)
  • New client compensation fund
  • Proposed administrative penalties
  • College discipline hearing: fines, suspension, revocation
  • IRPA/Criminal Code charges 

 College of Citizenship and Immigration - Essential Competency mapping  

RCIC

Professionalism

6.1 Demonstrates and maintains competence in practice

6.1.9 Identifies need and takes appropriate steeps to maintain and enhance competence.

Critical Thinking, Problem Solving, and Evidence-Based Practice

9.3 Adopts evidence-based practices in the provision of services.

9.3.2 Consults with others to identify best (evidence-based) practices.

RSISA

Professionalism

5.1 Demonstrates and maintains competence in practice

  5.1.5 Recognizes own limitations and seeks support and assistance when needed.

5.4 Maintains security and confidentiality when collecting, sharing, transmitting and storing confidential information in accordance with legislation, regulations and the standards of the profession.

Critical Thinking, Problem Solving, and Evidence-Based Practice

8.3 Adopts evidence-based practices in the provision of services.

  8.3.2 Consults with others to identify best (evidence-based) practices

Speaker/s:

Lynn Gaudet B.A., LLB. RCIC

Lynn is a Regulated Canadian Immigration Consultant (RCIC) who operated her own business as a sole practitioner in Calgary, AB for 17 years from 2004-2021, is now semi-retired in Nanaimo, BC. Her practice areas spanned a broad spectrum of immigration and refugee applications with a focus on Permanent Resident applications and criminal inadmissibility issues. She also has decades of experience in adult education - teaching, writing and developing instructional materials such as the Immigration Practitioner’s Handbook published annually by Thomson Carswell Ltd. from 2006-2012.

Lynn is currently an Adjunct Professor in the Faculty of Law at Queens University teaching in the Graduate Program in Immigration and Citizenship Law [GDipICL]. She has taught the Ethics and Professional Responsibility Course for the Program since its inception and has also served as the Coordinating Instructor with responsibility for the curriculum.

She has a B.A. in Communications from Simon Fraser University and an LL.B. from the University of Victoria. She is a licensee in good standing of the College of Immigration and Citizenship Consultants (CICC) and a member of the Canadian Bar Association, National Immigration Section. 

 

While speakers and topics are confirmed at the time of publication, sometimes things happen which are beyond the control of ImmSeminars. If that happens substitutions or cancellations to speaker/s and/or topic/s may be necessary. In those cases, ImmSeminars will advise all registrants by email as soon as possible. We will also update the Imm Seminars website. We appreciate your cooperation in these cases.